| Contact Practical Support |
| Basic Service regularly priced at
$19.95/month!
|
TO ORDER - Call 216-502-4686 or email us at |
|
|
|
| Custom packages available. Inside wiring and equipment (routers, switches, etc.) available with quote. | |
| Feature | Basic | Family | Small Office/Home Office (SOHO) | Small Buiness | Tech Pro | |
| Speed (down/up) |
Up to |
Up to |
Up to 768kbps/256kbps |
Up to 1Mbps/512kbps |
Up to 1Mbps/768kbps |
|
| IP Address |
Dynamically |
Dynamically |
Dynamically |
Dynamically |
Dynamically |
|
| Monthly Charge Tier 1 (10GB Traffic) |
$19.95 |
$29.95 |
$39.95 |
$49.95 | $59.95 | |
| Monthly Charge Tier 2 (20GB Traffic) |
$39.95 |
$49.95 |
$59.95 |
$69.95 | $79.95 | |
| Monthly Charge Tier 3 (40GB Traffic) |
$69.95 |
$79.95 |
$89.95 |
$99.95 | $109.95 | |
| Monthly Charge Tier 4 (60GB Traffic) |
$109.95 |
$119.95 |
$129.95 |
$139.95 | $149.95 | |
| Monthly Charge Tier 5 (120GB Traffic) |
N/A |
$179.95 |
$189.95 |
$199.95 | $209.95 | |
| Equipment Rental Fee | Monthly | $20 | $20 | $20 | $20 | $20 |
| One Time (Up Front) | $399 | $399 | $399 | $399 | $399 | |
| Charge Per GB of Traffic over pre Paid Plan |
$5 |
$5 |
$5 |
$5 | $5 | |
| Static IP (each) |
$5 |
$5 |
$5 |
$5 |
$5 |
|
| Static IP Block (5 addresses) |
$20 |
$20 |
$20 |
$20 |
$20 |
|
| Email Accounts (10MB Space) | $5 | $5 | $5 | $5 | $5 | |
| Residential Installation | ||||||
| Month to Month Contract (one time charge) | $450.00 | $450.00 | $450.00 | $450.00 | $450.00 | |
| 1 Year Contract (one time charge) | $325.00 | $325.00 | $325.00 | $325.00 | $325.00 | |
| 2 Year Contract (one time charge) | $200.00 | $200.00 | $200.00 | $200.00 | $200.00 | |
| Business/Commercial Installation | Individual Quote | Individual Quote | Individual Quote | Individual Quote | Individual Quote | |
Definition of business and/or commercial locations is at the discretion of Practical Support.
All packages provide a connection for a single network device (computer, router, LAN switch). If multiple computers are used the customer must provide the means of connection. Practical Support can provide a quote for any inside wiring or equipment required. Please contact our sales office.
Private IP address is translated to public IP address via NAT. Network protocols requiring public and/or statically assigned IP addresses may not work.
All packages subject to Acceptable Use Policy
Cancellation Policy:
Also know as Early Termination. The Customer must notify us in writing of intention to
terminate or cancel service. If the Customer cancels or terminates during the
first 30 days there is no early termination/cancellation fee. If the Customer
cancels/terminates service anytime after the initial thirty (30) day period,
Customer will be responsible for the early termination fee. The early
termination fee is the difference in the installation fee and two months of
service including the equipment rental fee.
Refund
Policy:
There
are no refunds for installation services. There are no refunds for service
outages. All equipment deposits will be returned within thirty (30) days of the
receipt of the equipment by Practical Support in good working condition.
Returns
Policy:
Any
equipment purchased may be returned within thirty (30) days of purchase. All
returns must include the equipment along with all original packaging, software,
cords, and any other associated items in good condition. Returns will not be
accepted without a “Return Material Authorization” number. Contact Practical
Support for a RMA number.
Equipment
Dead-on-Arrival:
Practical Support must be notified of any equipment that is delivered and is dead on arrival within seven (7) days of delivery via email to customer.service@practicalsupport.net. It will be at the sole discretion of Practical Support to accept Returns or provide Refunds for equipment that is faulty if Practical Support is not notified during the first seven (7) days after delivery.
If purchased, a Public & Routable IP address requires a router/firewall to protect other Practical Support customers as well as yourself.
Home : Contact : Services : Support
Prices effective May 17, 2008